Start the WhatsApp Desktop again after a few minutes to see the following screen: Step 2: Once the app is running, click on the three horizontal dots (refer to the picture below) and then click the Log out option to sign out of WhatsApp Desktop. Step 1: Launch WhatsApp Desktop on your PC. Use this option if WhatsApp refuses to sync messages, or other features are not working. Obviously, you can try out this solution only if the WhatsApp is opening. Solutions 2 of 4 Sign out of WhatsApp Desktop and sign in again So, if WhatsApp Desktop is not opening, make sure that your smartphone is connected to the internet, and you are able to receive messages on your smartphone. That said, in some situations, WhatsApp Desktop might not show the error and simply refuse to start. Generally, if you try to launch the WhatsApp Desktop when the smartphone is offline, you get “Make sure your phone has an active internet connection” error message on your PC. Your PC will not receive new WhatsApp messages even if your smartphone is offline. That is, you will receive messages and can use WhatsApp Desktop on your PC as long as your smartphone and PC are connected to the internet. Make sure that your smartphone & PC are connected to the internetįor the WhatsApp Desktop to work, both your smartphone and PC need to be connected to the internet.
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