To confim it's resolved, try starting up Microsoft Windows to see if the error can be triggered. Placing this new loading.gif file in the same location (overwriting the previous) and your issue should be resolved, but you'll want to check to be sure. Some file versions may be missing from our extensive database, and in those cases, you might need to contact Microsoft Corporation. In some cases, certain versions of loading.gif may not currently be in our database, but they can be requested by clicking "Request" below. You can download a fresh copy of your loading.gif for %%os%% (and several Windows operating systems) in the table listed below. We also recommend running a registry scan to clean up any invalid loading.gif references which could be cause of the error. File replacement is typically the best and easiest way to resolve errors related to GIF files.
Join a meeting and choose your new, animated background!ĭefault Windows location: C:\Users\YOUR-USERNAME\AppData\Roaming\Microsoft\Teams\Backgrounds\Uploads (you can access this folder by pressing Win + R, typing %appdata% into the field and clicking Ok).ĭefault macOS location: ~/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads (the ~ stands for the home directory).Typically, loading.gif errors are caused by a corrupt or missing Microsoft Windows-associated file, sometimes due to malware infection.Copy both files directly into the background image folder of Microsoft Teams (See Windows or Mac below).In the example, the second file is called animated_thumb.png. Duplicate the file and add a _thumb (abbreviation for thumbnail) to the name.If the image is called animated.gif, rename it into animated.png. Choose an animated GIF and change the file extension into.There is a trick that allows adding GIFs and it works! When trying to change the image format into another one, the upload fails with the error message "Couldn't add background".
Microsoft Teams does not allow the upload of GIF images as virtual backgrounds. Geeks like myself are bothered by the fact that we cannot (actually, we can) use an animated background in Microsoft Teams.
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